FAQs

Root & Cane is a family business sharing the artisan sweets of Zapatoca, Santander, Colombia. Our recipes come from Don Pablo's family and have been perfected over decades, batch by batch. We make them in small batches with whole, unrefined ingredients, and we never use high-fructose corn syrup.

Yes. We never use high-fructose corn syrup, and our sweets are made with clean, unrefined, non-GMO ingredients. Each product page lists what the sweet contains.

Our milk-based sweets contain milk, and our cocadas also contain wheat. Please read the Contains line on each product page before you order. If you or someone you are gifting to has a serious allergy, contact us first and we will help you choose.

A cocada is a traditional Colombian coconut sweet. Ours are made from mature grated coconut, light brown sugar, and milk, slow-cooked until they reach the caramelization point, then cooled and cut. The texture is soft. If you know coconut barfi, Brazilian cocadas, or cajeta, you will find them familiar.

Our Milk Tradition collection includes Andean Caramel, our dulce de leche (called arequipe in much of Colombia); cocadas; and coconut truffles, known in Colombia as coquitos.

Our Vegan Heritage collection is plant-based and includes Andean Rice (dulce de arroz), which is light and has a strawberry flavor that kids love; Golden Root Confit (dulce de apio), which is earthy and a little like candied yellow potato; and Crystal Citron (dulce de cidra), which is bright and bitter and a favorite of the abuelas of Santander.

A dulce de origen is a traditional sweet that is characteristic of a specific region, in our case Santander, Colombia. It is made the way families in that region have always made it.

Our trial boxes are the easiest way to taste Root & Cane. Each box is $19.95 and comes in 120 grams. The Milk Tradition trial box has 2 cocadas, 2 Andean Caramel, and 2 coconut truffles. The Vegan trial box features Andean Rice, Golden Root Confit, and Crystal Citron. After you buy a trial box, we email you a $10 credit to use on your next order.

Yes. Corporate gifting is one of our favorite things to do. We offer premium gift boxes of our Milk and Vegan Heritage collections, and custom branded boxes for teams and events, for the holidays, Diwali, or year-round team appreciation. Use the contact page to request a quote.

We accept American Express, Discover, Mastercard, Visa, Diners Club, Apple Pay, Google Pay, and Shop Pay.